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Client Benefits

 

Guaranteed, On-Time Delivery

All of our products are guaranteed to be delivered On-Time Every-Time or they’re free!

Quick Turn-Around Time
All appliances back to your office in 7 business days.

Free 2nd Day Shipping
We pay all shipping charges BOTH WAYS within the contiguous U.S.! This can save you thousands of dollars annually.

Discounts
Use your Visa/MasterCard monthly for convenience paying, and save postage too.
or
Take advantage of our weekly program that will provide you with a 1.5 % discount per invoice.
Plus
Earn cash back and/or air miles from your credit card vendor using either of the above options.

Free Retainer Container with ALL Removable Appliances
We provide a Free “Retainer Container” with all removable retainers. Plus, your patient can choose their favorite color from a selection of eight brilliant colors!

No Hassles on Remakes
For whatever reason, remakes do happen! If and when they do occur, Accutech has a unique approach. We do not penalize everyone for a few remakes. All remakes are FREE, no questions asked. We monitor each client monthly and individualize.

No Rush Charges
We understand and acknowledge that sometimes a case just has to be back sooner! We take the same approach as above; we do not charge extra for a few rush cases, our response is “Yes We Can, No Problem”!

Case by Case Feedback Opportunity
A “Customer Care Card” comes with every case, packaged with the invoice. It has two parts:
1- The left part serves as patient identification for that particular case.
2- The right part (orange print) is the actual Customer Care Card.
It is a great communication tool designed to help us serve you better. Please use them as often as you like. The more you tell us, the more we can improve!

24-7 Contact a Manager Feature
We Know Your TIME is Valuable! You can contact us 24 hours a day, 7 days a week. Our team leaders all have e-mail so you can communicate from the comfort of your home or office & at a time that is convenient for you. We will respond the very next business day!